Shopping online has been gaining popularity since the unfortunate emergent of the 'Coronavirus' or 'Covid-19' pandemic and therefore the ensuing lockdown that's happening worldwide. due to this, most of the people need to conduct their shopping or business online using their computers or smartphones with Internet connection from where they're . Thankfully, this has been made possible by two popular networks referred to as E-Commerce and E-Business.
Most people are of the opinion that these two terms mean an equivalent . In fact, they're not, but are closely associated with each other .
Definition of E-Commerce
The term E-Commerce, is an acronym pertaining to "Electronic 'Commerce" and it is the process of selling and buying of products through a web store. Unlike a "brick and mortar" store, there's no face to face interfacing between the vendor and therefore the buyer so as for the transaction to require place.
Some E-Commerce models are as follows:
1. Business to Business (B2B)
This refers to any sort of electronic transactions of products or services that happen between two companies.
2. Business to Consumer (B2C)
This refers to any sort of electronic transactions of products or services that happen between the vendor and therefore the customer. By far, this is often a really common sort of E-Commerce.
This type of E-Commerce is usually more dynamic and simply conducted. With the fixing of the many online stores, B2C has increased very significantly over the last few months thanks to the lockdown. you'll now easily find almost any sort of online store and in any niche you would like over the web . They sell all types of physical products like books, gadgets, clothes, tools, accessories, etc. and digital products like e-Books, information, online courses, etc
Many people are moving toward online shopping quite the physical one because it's more convenient, and therefore the prices are usually cheaper too, even with shipping cost. Another plus point is most online stores also will offer free shipping for purchases exceeding a particular amount.
3. Consumer to Consumer (C2C)
This refers to any electronic transaction of products or services between one customer and another customer. Generally, this will happen with the assistance of a third-party, as an example , Amazon, eBay or Etsy as a marketplace for online selling and buying.
4. Consumer to Business (C2B)
Consumer to business may be a sort of business model where the customer or user creates a product or provides a service that a business or company uses to enrich its business set-up, to reinforce its business image or to realize advantages over its competitors.
For instance, websites like Fiverr, Upwork, etc. where their freelancers offer their services like website or logo creations, and any business can use their services if they need .
5. Business to Administration (B2A)
This refers to any sort of transactions that are conducted between business and government through the web . It includes many various sorts of services, like fiscal, Social Security , employments, legal documents, etc.
6. Consumer to Administration (C2A)
This refers to any sort of transactions that happen between the buyer and therefore the government. for instance , taxes, education, health, Social Security , etc.
Definition of E-Business
The term E-Business is an acronym pertaining to "Electronic Business," and its business is conducted with the utilization of the web , Extranet, Intranet and website. during this sense, E-Business may be a bit almost like E-Commerce, but it's quite just selling and buying products or services online.
Essentially, E-Business encompasses a wider range of business processes, like electronic ordering and processing, customer relationship management, supply chain management, etc. Generally, E-Commerce are often construed as a neighborhood of E-Business.
There are two sorts of E-Business models:
1. Pure play
This refers to a corporation that only operates over the web and offers just one particular sort of product or service so on gain a bigger market share.
2. Bricks and clicks
It's a business model adopted by merchants that have physical shops and run their business in both online and offline ways. In other words, the merchants provide their customers both and offline and a web channel to buy .
How is E-Commerce Different from E-Business?
The process of selling and buying products over the web is just called E-Commerce. However, E-Business isn't confined to only the selling and buying process. Any business that's conducted over the web is taken into account as E-Business. as an example , the knowledge and communication technologies utilized in upgrading one's business. Basically, E-Commerce becomes a neighborhood of E-Business.
It's not necessary for any E-Business to be physically present within the business world. If a corporation has an office, along side its physical presence and conducting its business activities over the web , then it are often termed as E-Commerce.
E-Commerce refers to any sort of business transaction which involves money, but E-Business involves money also as supporting activities.
E-Commerce requires the utilization of the web to be ready to conduct business worldwide., while E-Business can make use of quite the web . as an example , the utilization of the Intranet and therefore the Extranet too to attach with the business parties.
Pros of E-Commerce and E-Business
Both E-Commerce and E-Business have actually revolutionized the way people shop. Customers would have likely enjoyed a number of their benefits. By an equivalent token, business owners have also benefited as follows:
1. Cost-saving and time-saving for his or her business
With a retail outlet, it means there'll be some sort of overhead costs that you simply will got to pay monthly like rental, utility bills, phone bill , staff salaries, etc.
When you take your business online, you'll hamper or maybe do away with a number of these costs. Turning your business into E-Business also can help simplify certain works. as an example , it's much easier to email bulk discount coupons than printing many the coupons and sending them through post.
2. E-Business can operate 24/7
Thanks to the web , any E-Business can literally run 24/7 with no constraint on operational hours and days.
3. Eliminates location constraint
The Internet is additionally ready to cut across all time zones also as connect people worldwide. With a retail outlet, customers are going to be constrained by its proximity to where they live and also the hours of operation.
Besides, with E-Commerce, your online store is reachable using smartphones and other mobile devices. this suggests that folks can purchase your products from anywhere while on the move.
4. Easy to trace business growth and goal
There are now many tools and apps available to stay track of your business growth and goal easily also on understand your customers' buying behaviors. for instance , the bestselling products for the past few months, the amount of returning customers, the amount of cart abandonment, etc.
Unless you perform a further record-keeping task, it'll be difficult to trace and generate such data during a retail outlet.
5. Provide better customer support
The sooner you'll answer your customers' queries, the higher for your business. Having a web chat feature on your business website will make it much easier for your E-Business to satisfy that require .
With E-Commerce and E-Business, both you because the business owner and your customers can enjoy all the advantages .
As food for thought, it are often said that E-Commerce may be a big a part of E-Business also as E-Commerce is E-Business, but E-Business isn't necessarily E-Commerce.
